Quality Services Monitoring
Providing of service on a certain quality level based on relevant parameters (SLA) is becoming inevitable requirement in every organisation regardless of the fact, if the customer is internal or external. The check on hardware and software infrastructure will enable at a maximum possible level to optimize the whole IT environment, to prevent potential blackouts of its any part and if there is a blackout, it manages to analyze the location and cause of problem very fast. Thus we reach the elimination of possible financial company's loss.
A big advantage for organisation providing services to end users is to monitor the quality of work through all components participating in the very service. Except technical information it is possible to watch and evaluate business indicators relevant to individual users and their behaviour. That way they have got the option to prepare or change their strategies and raise the competitive strength of company.